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PRODUCT CARE

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To properly care for your ILLARA handbag please follow the instructions below:

  • Store your handbag upright in its dust bag in a cool, dry area. Prevent other objects from pressing against the stone hardware as the pressure may cause indentation marks in the leather.
  • Protect your handbag from exposure to humidity, heat (radiators, sun) and direct sources of light (sun and artificial).
  • Avoid contact with harsh chemicals, alcohol such as perfumes, greasy substances, make-up, dirt, liquids, rain, and rough or abrasive surfaces and materials.
  • Take care to avoid rough exposure to the leather, gold plated hardware and semi-precious gemstones as damage or scratching may occur.
  • Avoid exposure to dark denim or other dark fabrics with loose dye, as the leather could be subject to color transfer or stains.
  • Regularly gently wipe exotic leather with a soft, dry white cloth. Never use stain remover or water to clean exotic leather. Water may leave permanent water marks on the leather.
  • Use a suede-specific product on the interior suede lining, making sure to avoid contact with the exotic leather.
  • In the event that your handbag requires deep cleaning we recommend only cleaning your handbag with a leather specialist experienced with exotic leather.
  • To care for the 18k gold plated hardware use a speciality gold polishing cloth and wipe lightly.
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    • ABOUT
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    • CUSTOMER CARE
    • MATERIAL GUIDE
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    • PRIVACY POLICY

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